At StartEasy Computing, we like to make it easy from the beginning, so when you chose us for all your computer or laptop needs, we guarantee a NO FIX NO FEE* service and a maximum labour fee of $120, regardless of the problem.
When we arrive at your place, we will do a quick assessment of the issue and provide you with a quote that won't change, so you know what the labour charge is before you commit to the fix. We cannot, however, quote on the price of any parts, but will consult you prior to purchasing or installing any new parts. If we cannot fix your computer in a timely fashion due to the severity of the issue, speed of the computer or size of the job, we will bring your computer back to our depot for the repairs.
pc service, upgrades, sales and installationsHardware upgrades on desktops and laptops – fixes for blue-screen problems, freezing and random restarting – installation of PC into home, including internet installation and network setup - sales and service of new computers/laptops, components, software and accessories. |
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data transfer from old pc to new pc and data back-up and restoreYou like how your old PC was set-up? Save yourself the trouble of doing it all again. We can also back-up your data for you for times of emergency and we may even be able to transfer files from your old computer even if it won’t turn on. |
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internet and network setupsNeed help with your router? ADSL won’t connect? Worried about Wireless Security? Or tired of trying to figure out how to get your computer and Xbox to share the internet? |
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optimise your old or new pcIs your computer slower than you remember when you first got it? As time progresses, and you install and uninstall programmes, your computer gradually declines in performance. We can have your computer the same or very close to how it was when you first purchased it. |
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installation of operating systems and softwareIf you have purchased a new operating system and want to upgrade your computer- if you would like your computer to be cleaned out and the old operating system re-installed - or if you have some software you would like installed, we can take care of it for you. |
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restore accidentally deleted files or permanently erase filesWe can restore a majority of deleted files, regardless of whether they were stored in your computer, on an external hard drive or even lost photos from your camera's memory card. If you have something you want gone, we can even permanently delete files for you. |
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virus, adware and spyware removalProtect your privacy and information from the multiple threats on the internet. We can scan and remove any viruses, adware and spyware from your computer, and then install free software to assist with reducing the threat of these in the future. |
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become a member, and access our online support forum and pay-per-information serviceBeing a member is free and as a member you can gain access to various discounts, our online support forum and pay-per-information service.
Pay-per-information service provides you with an opportunity to get a solution to a problem that you can fix yourself, without having to pay $100's in technician labour fees. With a 14 day, 100% money back guarantee that the solution provided will fix your problem, you can feel secure in paying for this service, and accessing a cheap solution to your computer problems. |
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100% Money Back GuaranteeWhen you purchase a "pay-per-information" service, if we were unable to resolve your issue within 14 days, you get your money back. |
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What we quote for labour is what we charge, with a maximum labour charge of $120!We don't want you to feel pressured into a situation that costs you more than you can or want to afford. We believe in ensuring our customers are well aware of the charge before they commit to getting their computer fixed. |
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As well as discounts for members, we also have discounts for concession card holders!Members save 10% on all labour charges and when you show your concession card, you receive a further 10% discount on the labour charge! |
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StartEasy Computing was established in 2002 with 14 years industry experience.Feel relaxed knowing that your computer is in the hands of a highly experienced computer technician who has been working with computers for over 14 years. |
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No after hours or weekend penalty ratesWe only work between 6:30pm and 11:30pm Mon - Fri and 8:00am to 5:00pm Saturdays, so there are no penalty rates for after hours, providing you with the convenience of us coming to you when you have the time after a day at work. |
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No pickup or delivery fee'sAs long as you go through with the quote delivered, there is no "call-out fee". If we are unable to fix your computer in your home and need to take it back to the depot, we will not charge a pick-up or delivery fee. |
* NO FIX NO FEE service is only applicable where we do not take the computer back to depot and we find that you require new parts. We then contact to advise new parts are required, and if you chose not to go ahead with the service, the labour fee's still stand as we have found the fix, but due to your request, are unable to complete the fix.